Israel-bound Hong Kong travellers
In view of the recent development in Israel and its surrounding areas, Hong Kong residents who plan to visit these areas should pay close attention to the situation there. Those who are already there should attend to their personal safety. The Hong Kong Special Administrative Region Government will keep a close liaison with the Office of the Commissioner of the Ministry of Foreign Affairs of the People's Republic of China in Hong Kong and the Chinese Embassy in Israel to monitor the latest situation there.

Residents who need assistance while outside Hong Kong may call the hotline of the Assistance to Hong Kong Residents Unit of the Immigration Department at (852) 1868. The telephone numbers of the Chinese Embassy in Israel are: 00972-3-5442638 or 00972-52-8392699。

前赴以色列的市民
鑑於以色列及其鄰近地區目前的局勢發展，有計劃前赴相關地區的港人，應密切留意當地的局勢。在當地的港人，應注意人身安全。特區政府會與外交部駐港特派員公署及中國駐以色列大使館保持緊密聯繫，密切注視當地最新發展。

身在外地的港人，如需要協助，可致電香港入境事務處「協助在外香港居民小組」二十四小時求助熱線（852）1868。我國駐以色列大使館的聯絡電話為00972-3-5442638或00972-52-8392699。

Cathay Pacific & Dragonair Launch Mobile Check-in
CX and KA are delighted to launch its new Mobile Check-In service with immediate effect, Mobile Check-In comes with exactly the same benefits as you check in online but with the added convenience of being accessible anytime anywhere while you are on the move. Mobile Check-In is accessible on all web-enabled mobile phones and requires no additional application downloads.

Mobile Check-In is available to passengers holding e-Tickets issued by CX or KA and their companion passengers travelling under the same booking. Simply visit the mobile site at m.cathaypacific.com or m.dragonair.com on mobile browser. Then select the “Check-in” option. Marco Polo Club and Asia Miles members can retrieve your booking record by logging in the membership number or by entering the flight and personal details. For more information, just simply visit About Mobile Check-In

British Airways New Guidelines
From now on, tickets do not need to be reissued right after any flight and date change. Tickets can be reissued within 14 days after first changes made or 3 days before departure whichever is earlier. Details of conditions are listed as below.
 
- Changes must be made prior to departure date
- No duplicate booking is allowed
- Tickets must be reissued within 14 days of booking confirmation or 3 days before departure whichever is earlier; or ticket must be reissued immediately if a booking is changed within 3 days prior to date of departure
- Rebooking fee shall be collected at the time of ticket being reissued
- Failure to adhere to the above conditions may result in a rebooking fee of HKD350
- All other service fees and no show charges apply

Greece-bound/Thailand-bound Hong Kong travellers
Hong Kong residents who plan to visit Greece(in particular Athens) or Thailand(in particular Bangkok) should pay close attention to the situation there, and confirm their flight schedule and transport arrangements before their trip, a spokesman for the Security Bureau said on 15Dec2008. Hong Kong residents there should exercise caution and avoid places where there are protests or large gatherings of people.

Residents who need assistance while outside Hong Kong may call the 24-hour hotline of the Assistance to Hong Kong Residents Unit of the Immigration Department at (852)1868 or visit below web link for details of the Chinese Embassy.
http://www.immd.gov.hk/chtml/embassy.htm

前赴希臘/泰國的市民
（十二月十五日）政府發言人提醒有計劃前赴希臘（尤其是雅典）/泰國（尤其是曼谷）的港人，應密切留意當地局勢的變化,應在出發前確認航班或有關的航班交通等安排。在當地的港人，應小心及避開示威群眾聚集的地方。

身在外地的港人，如需要協助，可致電入境處協助在外香港居民小組24小時求助熱線（852）1868；或與當地我國使領館聯絡。有關我國駐海外使領館的電話和地址，可致電入境處查詢（電話：（852）2824 6111）或瀏覽入境處網頁http://www.immd.gov.hk/chtml/embassy.htm。

TG Special Handling of Ticketing & Refund due to latest situation in Thailand
Rebooking & Extend of Ticket Validity
- Extend the validity of tickets with original date of travel 25Nov2008 and onward, up to 31Jan2009
- Revalidation fee will only be waived before original flight departure except for cases of TG flight cancellation
- Passengers have to pay fare difference when their new reservation involve blackout dates, restricted flights, stopover and higher booking class

Refund
- Full refund of tickets issued on/before 25Nov2008 for travel on/after 25Nov2008
- Full refund of tickets issued after 25Nov2008 for travel up to 18Dec2008
- Partial refund at 50% of the net paid amount for roundtrip tickets original booking to return from/via Thailand on/after 25Nov2008 and onward up to 18Dec2008 
- For passengers holding partially used of return sector, calculation of refund in proration will be applied
Please submit all these refund applications on/before 31Jan2009

Apply Travel Authorization Online for All Visa Waiver Program Countries
The U.S. Department of Homeland Security announced that beginning 12Jan2009, eligible citizens or nationals from all Visa Waiver Program (VWP) countries must obtain approval through the Electronic System for Travel Authorization (ESTA) prior to travelling to the United States under the VWP.  Details please refer to the below web link and attached file.

http://www.cbp.gov/xp/cgov/travel/id_visa/esta/

Cathay Pacific & Dragonair Launch Mobile Flight Confirmation
Passengers checking in online on CathayPacific.com and Dragonair.com can now send a 2D barcode to a mobile device via SMS and/or email address. Upon arrival at the airport, the barcode can be scanned at the Self Check-in Kiosk to obtain a boarding pass, thus eliminating the need to bring a printed out confirmation. For those ports without kiosks, the mobile barcode can still be shown at the Self Check-in Bag Drop counter.

The mobile barcode allows the passengers to keep their complete itinerary on their mobile devices and has the added advantage of being completely paperless. For more information on mobile confirmation, please click Send Online Check-in Confirmation.