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Westminster
Travel Limited |
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Established more than thirty years ago, Westminster Travel Limited ("Westminster"or "Group") is one of Hong Kong's leading travel agencies with an annual gross turnover of more than HK$3 billion (US$384 million)
The Group employs more than 500 staff and has offices throughout Hong Kong, Beijing, Shanghai, Guangzhou, Taiwan and Singapore. Westminster's activities extend to all areas of the travel industry including corporate travel, wholesale, destination management, leisure packages, conference and incentive, hotels and air tickets reservation, inbound and outbound tour, and representation. |
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Hong Kong |
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Occupying
two floors of office space, 24,000 sq ft; Westminster's largest office
is conveniently located in the center of Hong Kong's major hotel and
designer brand shopping district. From the 21st and 22nd
floors, breathtaking views of Hong Kong's dramatic skyline can be
enjoyed. Westminster's sales counter located on the 22nd
floor offers valued clients a comfortable environment to discuss the
latest and hottest vacation destinations and trends. For those who
desire tailor-made itineraries or perhaps off the beaten track advise,
our knowledgeable staff is able to combine air-tickets, accommodation,
car hire, transfers and tours etc., to create your own a la carte
vacation. |
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China Offices |
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Westminster
has travel management offices in the key strategic cities of China
- Beijing, Shanghai and Guangzhou. These offices are all operated
under Westminster's own International Air Transport Association (IATA)/Billing
and Settlement Plan (BSP) licenses, enabling us to issue tickets for
all major domestic and international carriers. All of the Westminster's
staff in China are well trained in serving of local and regional accounts. |
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Singapore Offices |
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Westminster
Travel (S) Pte. Ltd. is licensed by the Singapore Tourism Board and
affiliated to the International Air Transport Association (IATA) and
National Association of Travel Agents Singapore (NATAS). Being a long
established agency, Westminster is always featured in the Top Agents
Award line up of international service providers such as Singapore
Airlines, Qantas/British Airways, United Airlines, Starwood Hotels
and Resorts, Banyan Tree Hotels and Resorts. |
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Taiwan Office |
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Westminster has its own full service subsidiary in Taipei, providing local and international accounts a wide range of corporate, leisure, conference and incentive travel arrangements. Westminster has entered a partnership with HRG (Hogg Robinson Group), a renowned travel management company worldwide to provide a range of high quality services for our clients. |
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Jecking Tours & Travel Ltd |
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Jecking Tours & Travel Ltd., a wholly owned subsidiary of Westminster which provides comprehensive management and marketing support for inbound tourism-related business to our overseas clients. Our experienced staff is able to handle arrangements from individuals to sizeable groups and incentive movements. Our strong links with hotels and other service providers in Hong Kong enable us to offer high quality service at a competitive price.
Since November 2007, Jecking Tours & Travel Ltd had been appointed as the sole ground handling agent of China Airlines Dynasty package in Hong Kong, Macau, and Shanzhen. In July 2008, the appointment has been extended to Guangzhou.
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Wincastle Travel |
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Wincastle
Travel is a subsidiary of Westminster. Operating for more than 20
years in Hong Kong. It specialises in group series tours to popular
destinations within China, Korea, Japan, and South-East Asia under
the banner of ' Wincastle Fun Holidays'. Wincastle Travel is also
the sole franchise agent for Sri Lankan Holidays (website http://www.wincastle.com.hk).
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Service Segments |
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Corporate Travel |
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Westminster offers a full premium
range of services to meet every need of today's demanding corporate
travellers. Equipped with its own in-house developed technology
architecture, Westminster has the tools to implement the most complex
of corporate travel objectives. Our staff is dedicated to providing
a high level of execution in the delivery of fast, accurately planned
and fully integrated travel arrangements worldwide.
Service Managers provide expertise in airline/hotel negotiations, benchmarking of corporate deals and assistance in the formulation, implementation and administration of corporate travel policy. With crisis management skills, they are capable of assisting in finding flexible solutions to any unexpected situation.
Corporate Travel Consultants will identify and offer value-added fare options, cost saving opportunities, up-to-date advice on passport and visa requirements, airline and hotel special promotions and comprehensive destination information.. For high volume accounts, a dedicated team will be assigned.
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Wholesale Operation |
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Westminster has been appointed by 59 airlines as their ticketing agents, of which 23 airlines have appointed Westminster as their consolidator in Hong Kong. We provide a comprehensive range of discounted fares to more than 450 travel agents in Hong Kong and produce one of the largest and most comprehensive hotel tariff book offering competitive rates at more than 3,000 direct contract hotels worldwide. |
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Leisure Travel |
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Westminster is amongst
the market leaders for individual tailor-made holidays to destinations
throughout the world. Our experienced and professional travel consultants
offer dedicated, tailor-made services for the discerning leisure
traveler and holidaymaker. Our website (www.westminstertravel.com)
gives you access to an array of packaged vacations. |
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Meetings, Incentives, Conferences & Exhibitions (MICE) |
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Incentive Travel is not just a reward for corporate achievers, but an opportunity in which a corporation can unveil its goals and objectives for tomorrow. Incentive travel must be planned and organised in close collaboration with the client and requires flexibility, inventiveness and fantasy in just the right combination. This highly specialised area of travel is one in which Westminster has established an enviable reputation.
Of equal importance in the movement of large groups are conferences and conventions, where every aspect of a very complex itinerary is pre-planned to the minutest details. Westminster's proven team of experts ensures that events meet the delegates' expectations whether events are held in Hong Kong or other popular destinations. According to our excellent track records from January 2006 to August 2008, we have served over 7,600 customers, ranging from the group size 80 to 900, travel to different destinations, for example, Perth, Sydney, Paris, Milan, Berlin, Prague, Orlando, Tokyo, Bangkok, Bali, and Kuala Lumpur. |

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Destination Management Services |
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Multi-lingual professional staff with experience in handling the requirements of visitors from South-East Asia and around the world manages the company's inbound department. They are equipped to handle everything from small groups to large incentive movements, utilising Westminster's close relationship with hotels in Hong Kong, regionally and worldwide to ensure the most competitively priced arrangements.
Westminster has a dedicated China team who are able to handle complex itineraries and tailor-made requests for inbound and outbound China, for group and individual travel, incentive travel, meetings and conferences. |
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Representation |
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Westminster offers representation and marketing services for a number of international renowned transportation and destination companies to the Hong Kong travel trade. Westminster has entered a partnership with Hogg Robinson Group (HRG), a renowned travel management company worldwide to provide a range of high quality services for their clients in Hong Kong, Macau and Taiwan. In 2005, Westminster has been appointed as the exclusive International Sales Office (ISO) for Hong Kong and China region by Best Western International, Inc. |
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Airline & Hotel Sales Achievement Awards |
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Year by year, Westminster has received numerous awards from international airlines and hotel chains as a result of our outstanding sales achievements. This means clients are able to enjoy the best rates with all major airlines and hotels in the region.
These awards include the Top Agent Award from Cathay Pacific every year since 1990 and Dragonair every year since 1996. Over the past 18 years, Westminster has been top producers for China Airlines, Emirates, Garuda Indonesia, Japan Airlines, KLM, Lufthansa, Malaysian Airlines, Northwest, Qantas, Singapore Airlines, Swissair, United Airlines, Air China, China Southern Airlines and many others.
In 2008, Westminster is awarded the 19th TTG Travel Awards for "Best Travel Agency – Hong Kong".
In the hotel sector, Westminster has been awarded 'Top Producers'
by hotels such as Banyan Tree Hotels & Resorts, Dusit Hotels &
Resorts, Marriott Hotels & Resorts, GTA Travelport and more... |
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Memberships |
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HACTO
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HK Assoc. of China Travel Organisers Ltd. |
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HATA |
Hong Kong Association of Travel
Agents |
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IATA |
International Air Transport
Association |
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PATA |
Pacific Asia Travel Association |
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SIPA |
Society of IATA Passenger Agents |
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TIC |
Travel Industry Council of Hong
Kong |
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